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Website Policy



Virginia Housing is committed to making every possible effort to ensure that all information is accessible to people with disabilities. If you experience any difficulty accessing the information on our website, please email us at LoanServicing@VirginiaHousing.com We’ll try to assist you as best we can. This may include providing you with the information in an alternate format.


Freedom of Information Act requests

In accordance with the Virginia Freedom of Information Act, Virginia Housing is committed to providing Virginians and the media with access to Virginia Housing's public records. Learn how to request records and read about your rights and Virginia Housing's responsibilities under the Virginia Freedom of Information Act.


Terms of use:

Please read the following terms and conditions carefully.


Website terms and conditions

Each user of this website agrees as follows:


Intellectual property

Except as otherwise noted in this website, all information, documentation and other content posted in this website (collectively, the "Information") is the property of Virginia Housing. Without limiting the foregoing, the graphics, icons and overall appearance of this website are the property of Virginia Housing. The posting of Information does not constitute a waiver of any of Virginia Housing's proprietary rights in or related to such Information (such as, but not limited to, trademarks) or a transfer of any such rights to you or any third party. You agree not to delete any trademark or similar notice from any Information. You may not sell or republish, or copy for other than your own individual use, the information or any portion thereof without the prior written consent of Virginia Housing.


Interest rates and eligibility for Virginia Housing programs

This website includes Information related to or referencing interest rates for Virginia Housing's loan programs. This Information is provided for your general information only. Interest rates are not guaranteed until lock-in and rates and loan programs are subject to change without notice. Eligibility for Virginia Housing financing is subject to credit and property approval and satisfaction of all Virginia Housing eligibility and underwriting guidelines.


Geographic restrictions

Virginia Housing loans are available only for residences located in Virginia and Virginia Housing is authorized to originate loans only in Virginia.


Links to other websites

Periodically, links may be established between this website and one or more websites operated or content provided by third parties. Virginia Housing has no control over any such other websites or their contents and will have no liability arising out of or related to such websites or their contents. The existence of any such links does not constitute an endorsement of such websites, the contents of the websites or the operators of the websites.


Non-confidentiality of communications

If you send a message or information to this website, such as (but not limited to) an email, you hereby grant to Virginia Housing the right to read, use, distribute, disclose and otherwise handle the communication and any related information as Virginia Housing deems appropriate in its sole judgment. YOU ARE HEREBY ADVISED THAT EXCEPT AS EXPRESSLY PROVIDED OTHERWISE ON THIS WEBSITE, NO FACILITIES ARE PROVIDED AND NO PROVISIONS ARE MADE FOR SENDING OR RECEIVING CONFIDENTIAL COMMUNICATIONS. TO THE EXTENT SUCH FACILITIES ARE PROVIDED OR PROVISIONS ARE MADE, IT IS SOLELY ON AN "AS IS" BASIS, WITH NO WARRANTIES OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED.


No warranties: limitation of liability

Although Virginia Housing attempts to provide useful Information, Virginia Housing does not guarantee that the Information is accurate, current or suitable for any particular purpose. Virginia Housing assumes no obligation to update or continue to post the Information. Virginia Housing does not guarantee that access to this website will be uninterrupted, that this website will be free of viruses or that this website cannot be tampered with by third parties. Virginia Housing does not guarantee that information sent to this website will not be obtained, reviewed, disclosed or tampered with by third parties, whether or not measures are taken to secure such information. THIS WEBSITE, THE INFORMATION AND ANY SOFTWARE RELATED THERETO ARE PROVIDED ON AN "AS IS" BASIS, WITH NO WARRANTIES OF ANY KIND WHATSOEVER, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE OR ACCURACY OR ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE OF THIS WEBSITE, THE INFORMATION AND SUCH SOFTWARE IS AT THE USER'S SOLE RISK. IN NO EVENT WILL VIRGINIA HOUSING BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO ANY SOFTWARE RELATED THERETO), ANY WEBSITE OPERATED BY A THIRD PARTY OR ANY INFORMATION CONTAINED IN THIS WEBSITE OR ANY OTHER WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER UNDER A CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY, EVEN IF VIRGINIA HOUSING IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.



These Terms and Conditions will be construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. The provisions of these Terms and Conditions are severable. If any such provision is determined to be unenforceable, such unenforceability will not affect any other provision of these Terms and Conditions, and the Terms and Conditions will be construed as if such unenforceable provision had not been contained herein. No waiver by Virginia Housing of any right under or provision of these Terms and Conditions will be deemed to be either a waiver of any other such right or provision or a waiver of that same right or provision at any other time.


Virginia Housing products and services

Virginia Housing is not acting on behalf of or at the direction of HUD, FHA, or the federal government. Our products and services do not originate from, and are not expressly approved or endorsed by, HUD, FHA, or the United States government.